Closing Date: 23/04/2021
The role will form a key part of the Operational Supervisory team working collaboratively with the Operations Manager, PDFT Shift Supervisors, PDFT Security Supervisor and Pembroke Port Supervisor to ensure smooth operations and operational excellence throughout the entirety of Pembroke Port.
Ensure that there is a strong focus on the development and sustainability of operational excellence including H&S and compliance combined with the collation of data to demonstrate this.
Guest Relations Executive
Closing Date: 03/05/2021
Salary: £10 per hour
As Guest Relations Executive you will be responsible for the guest and supplier relations for Milford Waterfront Holiday Properties over weekends, during the summer season. The role will involve dealing with all guest queries in person, on the phone and online, before, during and after their stay. You will use a Front Desk system to oversee all bookings that come direct and through other booking channels. You will provide information and assist guests with any issues they experience during their stay, maintaining a high level of customer service. You will also be liaising with maintenance and housekeeping suppliers, as well as local businesses to deliver an excellent guest experience. This busy role will also include providing support to the Milford Waterfront Marketing and Events team, as well as the Milford Marina team, over the busy summer season.
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