Complaint Form

Which area of the Port of Milford Haven does your complaint relate to? Please Select Corporate (for generic Port issues) Marine Milford Fish Docks Milford Marina Milford Waterfront (including events and cruise calls) Pembroke Dock Ferry Terminal Pembroke Port Quayside Properties (to include all properties, estates and maintenance issues) *

Contact details

First Name *

Last Name *

House name/no and Street *

Town *

County *

Postcode *

Mobile

Landline

Email address *

Any other relevant information
(eg boat name if Milford Marina or Milford Fish Docks)

Complaint details
Please provide as much detail as you can including time, location, personnel involved, weather conditions (if appropriate). *

Privacy Policy

Milford Haven Port Authority (“we”), trading as Port of Milford Haven, is committed to protecting and respecting your privacy. We are bound by the General Data Protection Regulation 2018. We will not sell or pass your personal data onto third parties outside the business and will hold your data on our secure servers.

We are collecting your personal data for the purpose of handling and responding to this enquiry.

For further information regarding how we capture and utilise your data, please see our privacy policy in full at www.mhpa.co.uk/privacy-policy

Once submitted you will receive an automated email to acknowledge your complaint. Your complaint will then be sent to the relevant manager who, within 7 days, will separately email you to acknowledge receipt of your email and liaise with you to fully understand your concerns. Please check your junk mail if you have not heard from us. If you do not receive any response please call us on 01646 696100.