Port’s role highly valued by businesses and communities in Pembrokeshire


The Port of Milford Haven’s role as a champion attracting new trade and investment to Pembrokeshire is widely supported by businesses and the public according to a new survey released today.

Whilst the Port’s key roles of ensuring safety of shipping and preventing pollution were expected to be widely understood and endorsed, an encouraging 85% of respondents also recognised its role reinvesting profits into the business to promote economic prosperity and create jobs in the county.

Andy Edwards, board director and chairman of the Port’s Stakeholder Accountability Committee welcomed the results. “This represents strong acknowledgement among people in Pembrokeshire of the work the Port does,” Andy said. “Our role ensuring safe navigation and looking after the interests of waterway users has always been widely known and understood. However we are proud of our role as a catalyst for economic growth in the region” he continued. “We are very pleased that role is so widely endorsed by the people who matter: our stakeholders who live and work around the waterway.”

Elsewhere in the survey, carried out by Pembrokeshire Coastal Forum, there was wide backing for the Port to invest in sea based tourism (80%) and manage recreation on the Milford Haven Waterway (77%). There was also a large increase in the numbers of people aware of the community work that the Port does (up from 24% in 2009 to 75% in 2016).

“There is plenty of useful feedback in this year’s survey,” said Andy. “Whilst 94% of our stakeholders believe we are average, good or very good at looking after shipping, 54% believe we are doing an average, good or very good job in promoting land-based tourism,” he explained. “39% were unsure of our performance in this area and whilst we are working hard to promote Milford Haven as a great tourism destination within Pembrokeshire, we clearly have work to do to make a bigger difference. We are conscious that our redevelopment plans for Milford have been talked about for some time. But now, after a lot of work behind the scenes talking directly to the market, they’re starting to gain momentum.  Getting agreements from businesses like Costa strengthens our own confidence that the Milford Waterfront development will have a positive impact on the economy of Milford Haven in the near future.”

The full survey report can be downloaded from the Port’s website:


Notes to Editors

Port of Milford Haven

The Port of Milford Haven is the UK’s top energy port and Wales’ busiest port handling around 20% of Britain’s seaborne trade in oil and gas.  It is widely recognised in the industry as the energy capital of the UK.

The Port, along with the cluster of energy-related businesses along the Waterway, is a key driver of economic activity in Pembrokeshire, attracting inward investment and supporting over 4,000 jobs.

The Port of Milford Haven also owns and operates Pembroke Port and Milford Dock.  Activities such as cargo handling, ferry operations, fish landing and cruise calls as well as a first class marina are spread across these two sites.
One of the most prominent on the West Coast, the Port is in the heart of the Pembrokeshire Coast National Park, the only Coastal National Park in Great Britain. It is marked as a Special Area of Conservation (SAC) and has many areas designated as Sites of Special Scientific Interest (SSSI).

The Port of Milford Haven is a trust port – an independent, commercially run organisation that has statutory responsibilities governed by its Acts, to maintain and improve navigation and the provision of Port and Harbour services and facilities.  Additionally, the Port provides significant financial and in-kind support to a wide variety of local causes.  All profits are retained within the business to fund these objectives.

For further information, visit or contact:

Anna Malloy
Port of Milford Haven
01646 696100

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