2020 Our Stakeholders
In hindsight, our employees could not have chosen a more appropriate charitable cause of the year for 2020. As the impact of mental health became a focus of concern during lockdown, charities such as Get the Boys a Lift (GTBAL) came under increasing pressure as they provided a safety net for people affected by isolation, uncertainty and fear of the pandemic.
Our employees raised funds for the charity through running, walking, rowing, and cycling the 6,140 nautical miles that an LNG ship travels from Qatar in the Arabian Gulf to Milford Haven. The GTBAL team also joined an online staff meeting to talk about mental health. Staff have voted for the Sandy Bear Children’s Bereavement Charity to be their Charitable Cause of the Year throughout 2021.
As with most public events, the diary of fixtures for Under the Bridge, which we have been running for several years now in collaboration with Milford Youth Matters, were cancelled. However, the teams took some of the content online, producing some fun ‘How To’ videos such as the Gruesome Wounds and Sand Art masterclasses. This attracted a wider audience as a result. The annual WAVE campaign, promoting awareness of the dangers of the waters around the docks and Waterway, would usually involve running workshops with schools. Instead, we received funding from Arts and Business Cymru to develop a video, which was brought up to date to include risks around Covid-19.
We signed a C-19 Business Pledge to do what we can to support our employees, customers, and the community during and into the recovery from Covid-19.
There were fewer applications to our Community Fund in 2020, in part because many applications we receive are usually linked to events which couldn’t go ahead this year. However, we amended the Fund’s Terms of Reference to allow us to support more community organisations who may be suffering financially as a result of the pandemic.
The Port’s annual Stakeholder Survey was carried out as usual. There were no significant differences to the findings from the previous survey, although there was a 41% decrease in the number of people who responded, perhaps due to the general public’s focus on the pandemic. Overall, respondents reported a positive view of the Port and its activities. Of those that expressed a clear opinion of how the Port is performing against their expectations, 80% expressed satisfaction. The survey also picked up a slightly greater expectation among various stakeholders for the Port to play a greater role in investing in marine renewables, with 66% of respondents strongly agreeing with this strategy.
The Port’s Annual Consultative Meeting was held online in July and attracted the largest number of attendees ever recorded for this meeting, as well as receiving greater engagement with the ability for stakeholders to ask questions enhanced by the online format. The Port Advisory Committee also met online. Again, the move to a virtual meeting attracted a wider variety of attendees.
The Port of Milford Haven has many stakeholders. However, our ultimate stakeholders are our future generations. With that in mind, we were delighted to support a great event in March at which Pembrokeshire students discovered how Science, Technology, Engineering and Mathematics (STEM) subjects will be vital for anyone looking at careers in the energy sector, especially in marine renewables. The event organisers included the Port, representatives from local businesses and Pembrokeshire College. They challenged students to build their own wind turbines among other activities. Ensuring our own future generations are ready to meet the requirements of the marine renewable energy revolution is critical if Pembrokeshire is to reap the benefits.